Good to know

Frequently asked

Short, plain answers to the questions we hear most. Still unsure about your stone? The lab will walk you through it.

01Verifying a certificate
Talk to the lab

Enter the report number on our verification page, or scan the code on the certificate. In seconds you’ll see the very record we hold — or you’ll know something is wrong.

No. A DGI report proves what a stone is — its identity and its grade. It does not prove whose it is.

It means the stone was treated to improve how its clarity looks. When that is the case we say so plainly, in the report’s comments. Nothing hidden.

Yes. Every report states the stone’s origin in plain words — for example, “Earth Mined.” Tell us what you’re submitting and we’ll guide you.

Both depend on the stone and the services you choose. Talk to the lab — you’ll have honest timing and a clear price before we begin.

Often, yes — many insurers accept a gemological report for appraisal and cover. Confirm the exact requirements with your insurer.